The Phillips family lived an affluent life in an apartment at the address 1554 Park Av. Detroit. They had a domestic housekeeper android named Daniel, whom Emma was very attached to, as shown by a video recorded by herself and Daniel. In the video, Emma happily introduces Daniel to the camera, saying he's "the coolest android in the world" before saying that they will be together forever.
The night of August 15, 2038, a 9-year-old Emma was taken hostage by Daniel upon him realizing that the Phillips family was buying a new android and he was going to be replaced. Moments before taking Emma hostage, Daniel had shot her father, John, which she had not heard as she was listening to music. Emma witnessed Daniel shooting the police officer Antony Deckart.
Depending on the player's choices, she can be saved by Connor or killed by Daniel.
- In concept art Emma appeared Asian and wore a different outfit than the final cut of the game.